Health & safety

Health & safety 2017-07-18T06:45:21+00:00

A visit to Safari Zoo is great fun and educational. You will on your visit walk amongst and get close to free roaming animals (not lions or tigers! but lemurs, monkeys, kangaroos, bird species…) Your safety is very important to us. Following the simple rules will keep you, your children and your group safe:

Can I feed the animals?

Animal feeding sessions are supervised by our zoo keepers and you can feed firaffes, lemurs and penguins under their supervision only at certain times of the day and only with food given to you by a keeper for a small cost.

NEVER feed any of your own food to the animals. Do not feed giraffes, penguins lemurs unless supervised by park staff . Our animals have carefully balanced diets and certain foods can cause them severe illness even death.

I bought animal food what can I feed with that?

Only feed the animals named on the bag – if in doubt ask a member of staff

When feeding the ducks please do not throw any food into the water. The food poisons the pond and kills the fish.

Do not try and pick up animal food, if you drop it on the floor leave it.

Can I touch the animals?

We advise that you do not touch any animal unless under the supervision of a zoo keeper. Monkeys, Lemurs, Tamarins may bite if touched or fed.

What are Zoonoses? How do I protect myself and my family from animal infections?

It is a funny word but no laughing matter, zoonoses are diseases that can be passed from animals to humans. Animals can carry a number of infections that can be harmful to people – so whether you are petting your dog or hand feeding a kangaroo we need to make sure you are aware of all the risks and to ensure you enjoy your day out. We have put together a simple check list of rules that we ask you to follow.

It is our long-standing policy to keep all public areas as clean as is reasonably possible, to encourage regular hand-washing with warm, soapy water, dried with hand dryers or clean paper towels, and to advise against putting fingers near mouths before doing so. This is in line with recent advice from the Health Protection Agency:

For direct animal-to-human transmission or indirect infection via the environment, good old soap and water is the best defence.

South Lakes Wild Animal Park is aware of events in petting farms which have closed to the public following outbreaks of E. coli* infections among children in particular. While all animals naturally carry a range of micro-organisms, some of which may cause ill health when transmitted to humans, precautions can be taken to minimise the spread of such infections. In the majority of cases E. coli is spread to humans through contact with the faeces of animals. In other cases it is transmitted through inadequate food preparation and cooking. Following these simple rules will keep you, your children and your group safe:

Do not put hands on faces or fingers in mouths while feeding or touching animals.

Do not try to kiss animals or allow children to put their faces close to them.

Do not eat or drink whilst touching animals and do not eat anything that has fallen on the floor.

Don’t touch poo! It sounds obvious but poo is always fascinating to kids!

Do wash your hands thoroughly with soap and water after you have had contact with animals, fences or other surfaces in animal areas.

After contact with animals it is important to wash your hands thoroughly with soap and water. Around the park you will find a number of sinks available to use and we also have fully equipped toilets available. Hand gels or wipes are not a substitute for washing your hands with running water. How to wash your hands! Hand washing is the single most effective way to guard against bacteria if you do it right. Teach children to wet hands, apply soap, lather for at least 20 seconds, then rinse. A good way is to sing “Happy Birthday” or “Twinkle Twinkle” whilst you are doing it.

*E. coli, or Escherichia coli to give it its full name, is a species of bacterium which is common in the intestines of animals and humans. E. coli 0157 is a strain that can pose a serious health hazard to the very young and old in particular.

Can I smoke in the zoo?

No. We have a no smoking policy anywhere in the park. This also applies to electronic cigarettes.

Is the zoo suitable for babies and small children in pushchairs?

There is an area of the park where we advise you not to take pushchairs. If you do have a carrying pouch for your baby we advise you to bring it with you. Should you experience problems however our keepers on duty will be able to assist.

Can I bring my own food and drinks?

Picnics and other food and drink cannot be brought into the zoo but visitors can exit to the car park at any time to have picnics.

There are a number of places in the zoo where you can buy good value meals, snacks and drinks:

Maki Restaurant

3 Ice cream/Refreshment Kiosks
Coffee Shop
Savanna’s Take Away – Grab a snack while your children use the adventure playground.

Are dogs allowed?

This is a natural park with free roaming animals. No dogs are allowed. Unfortunately this also applies to guide dogs.

Should I wear boots or wellies?

Please be advised to wear sensible footwear, conditions are likely to change in damp, wet weather conditions.

For the general safety of you and your family:

CHILDREN MUST BE ACCOMPANIED AT ALL TIMES

Within the aviary all small children must be carried and parents must hold the hands of older children. Please stay on the path and under no circumstances touch or pick up any bones.

Please do not sit or climb on any barriers or rocks anywhere in the zoo.